Privacy Policy

1. Introduction

Roofing Visualizer Pro LLC ("we," "our," or "us") operates the Roof Visualizer Pro mobile application (the "App"), available for download on the Google Play Store (Android) and the Apple App Store (iOS). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App and related services.

2. Information We Collect

Personal Information

When you create an account or use the Roof Visualizer Pro app, we may collect:

• Name and email address when you create an account
• Payment information when you subscribe to a paid plan (processed securely via app store payment systems)
• Business information (company name, phone number) if provided

Usage Data

• Photos you upload for roof visualization (processed by our AI)
• App usage statistics and analytics
• Device information (device type, operating system, unique device identifiers)
• Crash logs and performance data

Camera and Photo Access

The Roof Visualizer Pro app requires camera access and photo library access to allow you to capture or select photos of properties for roof visualization. These photos are processed by our AI to generate roof color visualizations.

3. How We Use Your Information

We use your information to:

• Provide and maintain the Roof Visualizer Pro app and its visualization services
• Process your in-app subscription payments via Google Play or Apple App Store
• Send you important updates about the app, including new features and security updates
• Improve our AI algorithms and enhance user experience
• Respond to your customer service requests and support needs
• Analyze app usage to improve performance and features

4. Data Sharing

We do not sell your personal information. We may share data with:

• App Store Providers: Google Play and Apple App Store for payment processing and app distribution
• Cloud Service Providers: Secure cloud hosting and AI processing infrastructure
• Analytics Partners: To help us understand app usage (e.g., Firebase Analytics)
• Legal Authorities: When required by law or to protect our rights

5. Data Storage and Security

We implement industry-standard security measures to protect your data, including:

• Encryption in transit (HTTPS/TLS) and at rest
• Secure cloud infrastructure with regular security audits
• Access controls and authentication measures
• Regular security updates and vulnerability assessments

Your uploaded photos are processed securely and are not shared with third parties except as necessary to provide our visualization services.

6. Your Rights

As a user of the Roof Visualizer Pro app, you have the right to:

• Access your personal data stored in our systems
• Request correction of inaccurate data
• Request deletion of your account and all associated data
• Opt-out of marketing communications
• Export your data in a portable format

To exercise these rights, visit our Account Deletion page or contact us at privacy@roofvisualizerpro.com.

7. In-App Purchases and Subscriptions

The Roof Visualizer Pro app offers subscription plans (Platinum and Diamond) available for purchase through the Google Play Store and Apple App Store. Payment processing is handled entirely by these platforms, and we do not directly collect or store your payment card information. Please refer to Google's Privacy Policy and Apple's Privacy Policy for more information on how they handle payment data.

8. Children's Privacy

The Roof Visualizer Pro app is designed for business professionals and is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes through the app or via email. Your continued use of the Roof Visualizer Pro app after any changes indicates your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data in the Roof Visualizer Pro app, please contact us at: